Mailroom Processor

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  • 18-00085
  • Full Time/Contract
  • General Office
  • Rancho Cucamonga, CA
Job Description
Our Client is a not-for-profit, rapidly growing Medi-Cal and Medicare health plan serving over 1,138,447 residents of the Riverside and San Bernardino counties. Our client maintains a Positive Team Culture as demonstrated by being voted by Los Angeles News Group readers as “Favorite Overall Company To Work For”, “Favorite Training Program”, and “Favorite Workplace Culture” in their 2014 Winning Workplaces survey.


Under the general direction of the Facilities Supervisor, the Mailroom Processor is responsible for Mailroom including mailroom coordination; collecting, sorting, delivering and receiving outgoing and interdepartmental mail packages and products; storage room/warehouse maintenance; inventory tracking; product distribution; and assist with conference room set ups.

  • Open, sort and route incoming letters, packages and other materials/deliveries according to departmental and receiving specifications
  • Weigh, prepare and stamp outgoing mailings in a cost effective, efficient manner using mailing machines and microcomputers for addressing.
  • Track and report on postage accounting, including FedEx, UPS and internal accounts.
  • Operate and maintain all mailing equipment, and coordinate with equipment vendors for service and maintenance.
  • Provide relevant USPS information to Company.
  • Document the use of Mailroom equipment and provide training to others.
  • Make duplicate copies of office correspondence using duplicating equipment.  Operate the central Company fax machine informing recipients of incoming faxes.
  • Provide internal distribution of copying, mailing, printing and facsimile supplies.
  • Maintain strict confidentiality of all Company correspondence.
  • Run errands; drive and deliver letters, packages, and products to the County and other locations using the Company van; including off-site/on-site storage coordination.
  • Perform inventory control duties for Operations Department and Company as a whole.  This would include physical counts of inventory.
  • Perform other duties as assigned to ensure Health Plan operations are successfull
  • Ensure the privacy and security of PHI (Protected Health Information) as outlined in Company's policies and procedures relating to HIPAA compliance.
  • Sort all return mail and input data into corresponding database on a daily basis.
  • Daily confirmation of outsourced mailings to fulfillment vendors and audit of mailing quantities.
  • Daily auditing of at least 15% of all outgoing mail.
  • Daily auditing of 15% of outgoing Medhok mail.
  • Inventory tracking and ordering of all supplies for supply rooms and mailroom.
  • Stock and fill, maintain and clean supply rooms.
  • Track and order all paper supplies for the building
  • Filling individual departments paper supply request.
  • Create and generate kits labels from CRM for use and the creation of materials sent to members.


  • High school diploma or equivalent. 
  • Possession of a valid California Drivers License and automobile insurance.
  • Must qualify and maintain driving record in order to drive company vehicles based on Company insurance company standard of no more than three (3) points
  • One (1) year varied clerical experience in a customer service environment
  • Familiar with MS Office and Windows XP
  • Ability to operate standard office equipment
  • Familiar with U.S. Postal Office procedures preferred

Monday – Friday (days)

Full Time; Contract


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