Front Office Assistant – Newport Beach

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  • 19-00003
  • Full Time/Contract
  • Member Services
  • Newport Beach, CA
Job Description
CLIENT COMPANY OVERVIEW
Our client is a is a nonprofit integrated delivery system that includes multiple top hospitals, health plans and freestanding ambulatory surgery centers in Orange and Los Angeles Counties. An innovator in healthcare delivery, our client focuses on evidence-based, best practice medicine and has gained widespread recognition for their approach in healthcare.

POSITION TITLE & LOCATION
Front Office Assistant Newport Beach
Healthcare; IPA


POSITION SUMMARY
Responsible for the performance of multiple duties in the physician medical office, including telephone answering and triage, appointment and resource scheduling, insurance verification, revenue processing, charge and payment posting and patient check-in and check-out according to the office specific protocols. Staff is knowledgeable about and follows office protocols regarding HIPAA and patient privacy.

Projects an image of professionalism in communication, appearance and conduct. Supports the Nautilus Healthcare Management Group mission and customer service excellence standards. Participates in the continuous quality improvement process. Maintains a working knowledge of departmental standard operating procedures. This knowledge may include the use of specialized instrumentation, Quality Control requirements, and preventive maintenance.

QUALIFICATIONS / REQUIREMENTS

  • High School diploma or equivalency
  • Medical Assistant Certificate Preferred
  • Computer experience required.
  • Medical office experience strongly preferred.
  • Working knowledge of medical terminology strongly preferred.
  • Electronic medical records experience preferred (Nextgen)

COMPENSATION
$15.00/hr – $17.50/hr

POSITION CLASSIFICATION
Full-Time, Non-Exempt Contract 5 Months

Monday- Friday
8:00 AM 5:00 PM


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